Privacy Policy MANAGERIAL KINGDOM PTE. LTD. (hereinafter referred to as "our company") complies with the requirements of the "Compliance Program for Personal Information Protection, and Laws and Standards regarding Personal Information Protection" and has established the following "Privacy Policy." Our officers and employees will adhere to this policy and strive for continuous improvement in the management system for personal information protection. Definition of Personal Information "Personal Information" refers to information about an individual who is alive, which can identify a specific individual by name, date of birth, or other descriptions, and can easily be matched with other information to identify a specific individual. Collection of Personal Information Our company collects personal information of customers when purchasing services or making inquiries. Collection is conducted by clearly stating the purpose of use and using legal and fair means. The personal information collected by our company includes the following: Nickname Phone number Email address Password Transaction history and details with our company

Use of Personal Information The purposes of using the personal information entrusted to our company by customers are as follows: Confirmation and inquiries related to service provision Replies to inquiries Analysis and implementation of measures to enhance learning effectiveness

Disclosure of Personal Information Except in the following cases, our company will not disclose or provide personal information to third parties without the customer's consent: When required by law or when it is necessary to cooperate with national or local government agencies or those entrusted by them to carry out duties prescribed by law When it is necessary to protect the life, body, or property of a person, and obtaining consent from the individual is difficult When it is necessary to take necessary measures, including legal measures, against the customer's violation of the terms of use

Security Management of Personal Information Our company implements reasonable, organizational, physical, personnel, and technological measures to secure and protect personal information entrusted by customers and strives to prevent unauthorized access to personal data, loss, tampering, leakage, and other risks in accordance with relevant laws and regulations. Correction and Deletion of Personal Information Please contact the inquiry contact below to request the correction or deletion of personal information entrusted by customers. Use of Cookies Our company may use cookies to provide better services to customers. However, these cookies do not collect information that can identify individuals, and they do not violate the privacy of customers. If you do not wish to accept cookies, you can change the settings in your browser. Note: Cookies are information sent from a server computer to a customer's browser, and are stored on the hard disk of the computer that the customer is using. Regarding YouTube Our company uses the YouTube API service to obtain video information. The YouTube API service is provided based on Google's Privacy Policy and YouTube's terms of use. Please refer to the following for YouTube's terms of use and Google's Privacy Policy: Terms of Service - YouTube https://www.youtube.com/t/terms Google Privacy Policy https://policies.google.com/privacy Use of SSL When entering personal information, we use SSL (Secure Sockets Layer) technology to prevent interception, tampering, or unauthorized access to this information for security purposes. Note: SSL is a function that encrypts information to prevent eavesdropping and tampering, ensuring secure transmission and reception of data. By using SSL, it is possible to transmit information more securely. Contact Information Please contact the FeliTalk Member Support Center for any inquiries. (Available 24 hours) Please contact support@lovely-talks.com for further assistance. Changes to the Privacy Policy When our company makes changes to the personal information collected, changes in the purpose of use, or other changes to the privacy policy, we will announce the changes on this page.